Repairs Dashboard and Advanced Loan Controls: Smart Updates to Your Smart Locker

Between chasing overdue loaned devices, submitting endless repair tickets, and frequent trips to collect or drop off devices, IT teams already have plenty on their plate. We get it — device management can quickly become overwhelming, especially when you're juggling multiple locations and hundreds of users. 

That's exactly why we've upgraded our Smart Locker System with two powerful new features: Advanced Loan Controls and Repairs Dashboard.

Together, these enhancements will help you simplify your workflows, boost efficiency, and — let's be honest — give you fewer headaches throughout your busy day.

Advanced Loan Controls for smarter loan management

We've heard from our customers loud and clear — managing loaned devices should be easy, precise, and efficient.

Our new Advanced Loan Controls directly tackle the common challenges of manual loan processes, giving IT teams greater flexibility and control while making the borrowing experience smoother for users. 

Here's what's new.

Loan the most charged device first.

We've introduced an intelligent, automated feature that assigns devices based on how long they've been charging, ensuring devices receive even usage. Now, you can say goodbye to battery complaints and excessive wear-and-tear on specific devices. This means your users always get the best-performing devices, while your IT department effortlessly maintains device health.

Set loan limits by hours (not just days).

Previously, loans were limited to daily intervals — but we know sometimes your users only need a device for a few hours. Now, IT administrators can set highly specific loan durations down to the hour. You can choose fixed loan periods within set days or hours, or ensure same-day returns by the close of school or business hours. Plus, automated overdue alerts keep everyone accountable and save you the trouble of manually chasing devices down.

Limit the number of loaned devices per user.

No more device hoarding or juggling endless spreadsheets to keep track of who has what. With the new borrowing limits, the system automatically prevents users from exceeding their set maximum. If they hit the limit, they're politely directed to see staff for assistance, making device distribution fairer and easier to manage.

Automatic loaner during repairs.

We know how inconvenient device repairs can be — not just for IT staff but also for users who need immediate access to working devices. Our smart lockers now automatically assign a loaner device the moment a user drops off their broken one. Even better, users must return their loaner before reclaiming their repaired device, eliminating double-dipping and giving your IT team one less thing to oversee.  

With these new controls, your devices will remain readily available, evenly utilised, and efficiently managed — without putting any extra pressure on IT. 

Repairs Dashboard for clear visibility, faster repairs 

Repair management has historically been complicated — keeping track of broken and repaired devices across multiple locations can eat up valuable time.  

Our new Repairs Dashboard simplifies this once-complex task by giving you a clear, bird’s-eye view of every device, every status, at every school or company location. 

This intuitive dashboard is split into two simple tabs — "Broken Devices" and "Repaired Devices" — making it easy to track exactly where each device stands, view device status across all locations, and plan your collection routes accordingly. 

In short, the Repairs Dashboard gives you a complete view of device repairs, letting you efficiently coordinate collections and returns, and ensuring devices are available exactly when users need them. 

Benefits for your organization 

Here’s how our latest updates deliver practical benefits specifically to your environment.

• K-12 schools:
  Automating the borrowing process means no more chasing students who forget to return devices on time. With automated overdue notifications and complete visibility into every device’s location and status, your IT staff can reclaim valuable time to focus on proactive projects rather than repetitive follow-ups.

• Higher education institutions: 
  Enhanced loan controls make it easier to allocate devices for specific classes, special projects, and short-term student needs. Plus, with the Repairs Dashboard providing clear visibility, you'll ensure minimal disruption by keeping devices circulating efficiently, rather than leaving them stuck in repair limbo.

• Enterprise workspaces:
  Whether it's short-term equipment loans for employees with broken devices or managing large device fleets across multiple offices, the Repairs Dashboard provides a centralised, streamlined view. Advanced loan controls ensure employees always have timely access to the devices they need, enabling your IT teams to shift from routine administrative tasks to strategic responsibilities.

Ready to see the new features in action? 

The best way to understand the power of these improvements is to experience them firsthand.  

Schedule a demo today, and our team will walk you through exactly how these new features can transform your device management processes, making your daily tasks easier and more efficient. 

As always, PC Locs is here to help make life easier for your IT team, your users, and your organization as a whole.